Copyright FAQ's Page.
BuyBuy My, Malaysia All rights reserved. No part of this Site may be reproduced or transmitted in any material form or by any means, electronic or mechanical (including copying, recordings or storing it in any medium and whether or not transiently or incidentally to some other use of this publication) without the written prior permission from the copyright owner except in accordance with the provisions of the Copyright, Designs and Patent Act 1988. India.
FAQ's How can I get the wholesale price lists? To get the wholesale price lists of our products, please visit the product pages in detail and send us a screenshot on Whatsapp specifying the product/style codes or catalog, specify the quantity for each product(s) you want to purchase, your name, full address, contact numbers, and business brief. How to place an order? Kindly visit the product pages in detail and send us a screenshot on WhatsApp specifying the product/style codes or catalog, specify the quantity for each product(s) you want to purchase, your name, full address, contact numbers, and business brief. We will prepare a proforma invoice based on your information. You will find the product/style price and estimated shipping charges quickly. As soon as a customer transfers the amount according to the proforma invoice/ Estimate, we start preparing the consignment within 1-2 days after the payment has been realized.
The day we booked the consignment we will send you the tracking number of your shipment. You will find all the final billings with the product codes in the final invoice. The product code number will be attached to the product in the consignment so that you can find out the product/styles systematically. The consignment will reach your place within 5-7 days depending on the courier agent and the destination. Shipping Information : Shipment will take place ONLY at your billing address as per the proforma invoice/Estimate. Kindly check the address and telephone number in the proforma invoice/Estimate. Please note that no shipments are made from us on Sundays and public holidays as our logistics partner does not make any pick-ups on those days.
In rare cases, delays might occur due to Customs clearance delays, flight delays, or other unavoidable circumstances. However, we always try our level best to ensure delivery within the number of days to delivery as informed in our post-order communication to the customer. The choice of the consignment carrier is made at the sole discretion of BuyBuy My. We Do prefer to deal with FedEx for their the safest and fastest professional service. The consignment will be delivered to the buyer's specified address by the consignment carrier, after the clearance of all the customs formalities.
TOTAL ACTUAL SHIPPING BILL WOULD BE ADDED TO THE CUSTOMER'S FINAL INVOICE. Please note that residential shipments to USA will be left at the door if someone is not there to receive the package. Our courier agents DELHIVERY/ MADHUR / PUSHPAK / TIRUPATI / DTDC / TRACKON etc will not be able to provide sign confirmation of delivery made in such cases. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted. If the products get damaged or lost during transit by the shipping company, GWS cannot be held liable. BuyBuy My will not be held responsible for any delay, damage in transit, or otherwise due to the courier company. Once the customer receives the product from the courier company or any other delivery method and acknowledges it, it shall be treated as good delivery, and on no grounds, it shall be returned as bad delivery. Custom duty & taxes? Customer must abide by the laws of his-her country. BuyBuy My does not pay for the customs duties or any other Taxes/charges.
In case there are any customs duties and Taxes incurred by the shipment, the customer is bound to pay them. Please note that we are unable to provide specific advice on customs duties or tariffs. If the customer does not claim the shipment for whatever reason, GWS shall not be held responsible for it. If the shipment will be sent back to us due to non-payment of customs duty and taxes or any other reason, the Customer will have to pay re-freight charges and other taxes incurred by the shipment. Minimum Order of Purchase? We have minimum order requirements according to product categories. For details, please send us an email specifying the product/style codes or category you want to purchase, your name, full address, contact numbers, and business brief.
Wholesale Discounts? We do have not a discount policy. Since we are the manufacturer and doing only wholesale business, we have only 1 price list. A wise customer knows that discount offers are only a gimic. When do you usually update our products? Our product catalog is updated every week according to the season and demand. We produce the latest fashion cloths as per the fashion market and seasons. What is your Return / Exchange Policy? We DO NOT accept any returns/exchange. In case of any defects in goods, please notify us within 3 days of receipt of goods. Defective goods can be returned to our office in Kuala Lumpur (Malaysia).
