Any complaint with regards to damage or stains or stitching or any other should be reported to us within 3 days of the receipt of the products. We may ask for a digital picture of the same in order to review the same.

In case of any defects/genuine fault in goods, please notify us within 3 days of receipt of goods. Defective goods can be returned to our office in Malaysia. We will refund the product amount, or we may replace the product.

BuyBuy My has the full discretionary right to cancel the order at any time.

Return or Exchange because of disliking the products won't be accepted back or exchanged.

If the products are damaged or stained during transit by the shipping company or for any other reason, BuyBuy My cannot be held liable. Those products cannot be returned or exchanged.

We do not accept any returns after 3 days of receiving the shipment.

All products should be returned in their original condition with tags intact, as attached to the dress. The presence of original tags Returns would not be accepted for customized products.